I called Meineke back today to calmly and politely explain the problems I was having with my brakes.  (When you’re complaining, never start by screaming.  That just pisses off the other person and makes them not want to help you.)  The manager, Tad, offered to take another look at my car.  I brought it in, and he fixed the problem that their brake check had created yesterday.  He apologized for needing to bring my car back in.

So, will I go back to Meineke?  No.  While I have to admit that their customer service was quite good, that doesn’t make up for the fact that they screwed up my brakes, charged me an arm and a leg to do it, and it required two return trips to fix the problem.